Privacy Policy

Effective date: October, 2026

C21 Contracting Corp (“C21”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains what information we collect through c21contracting.com (the “Website”), how we use it, and the choices you have. By using the Website, you agree to this policy.

1. Information We Collect

Information You Give Us

When you request a quote, fill out a form, call, or email us, we collect the information you provide. This includes your name, phone number, email address, project address, details about your project, and any photos, site plans, or files you upload.

Information Collected Automatically

When you visit the Website, our servers and analytics tools automatically collect technical information such as your IP address, browser and device type, pages visited, the date and time of your visit, and the website that referred you. Some of this data is collected using cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for specific operational purposes:

To respond to your inquiries and prepare custom project quotes
To schedule, perform, and manage contracted construction and repair work
To communicate with you regarding your project, including DOB permits, schedules, and billing
To operate, maintain, secure, and optimize the performance of our Website
To analyze traffic patterns and understand how visitors interact with our site
To comply with statutory legal obligations and protect our business rights

We do not use your information for purposes unrelated to our core services, nor do we send unsolicited marketing communications.

3. How We Share Your Information

We do not sell your personal information. We share your data only under the following specific circumstances:

Service Providers: We share data with third-party vendors who assist with website hosting, email delivery, form processing, and analytics. These providers are bound by contract to use your information solely to deliver services to us.
Project Stakeholders: Where necessary to perform your job, we share information with government regulatory bodies (such as the NYC Department of Buildings for permit filings), building managing agents, structural engineers, or sub-contractors directly involved in your project.
Legal Requirements: We disclose information if required to do so by law, court order, or subpoena, or if we reasonably believe disclosure is necessary to protect the rights, property, or safety of C21, our clients, or the general public.
Business Transfers: If C21 undergoes a merger, acquisition, or asset sale, customer information may be transferred as part of that corporate transaction.

4. Cookies and Analytics

Cookies are small data files stored directly on your browser. We utilize them to ensure site functionality and measure visitor engagement.

We use tools such as Google Analytics to monitor Website performance and traffic trends. These third-party services collect data according to their own independent privacy policies.

You can adjust your browser settings to block or remove cookies, though certain site functions may not operate as intended. To opt out of Google Analytics tracking across all websites, visit the Google Analytics Opt-out Browser Add-on.

Our Website does not currently alter its operations in response to “Do Not Track” browser signals.

5. Information Retention

We retain your personal information for as long as needed to fulfill the objectives outlined in this policy. This includes keeping historical data required for completed projects, commercial tax records, liability insurance coverage, and statutory legal compliance. When records are no longer required, we securely delete or anonymize them.

6. Data Security and NYC Safeguards

We enforce reasonable administrative, technical, and physical security measures to safeguard your personal data, fully aligned with New York State’s Stop Hacks and Improve Electronic Data Security (SHIELD) Act.

While we maintain strict security protocols, no digital system or web transmission can be guaranteed as 100% immune to breach. In the event of a security incident affecting your private data, we will provide notification in compliance with New York State law requirements.

7. Your Data Choices and Rights

You maintain clear controls over the personal information you share with us:

Access and Correction: You may request details regarding the personal information we hold about you and ask us to correct inaccuracies.
Deletion: You may request that we purge your personal data from our systems, subject to essential business records we must retain by law or to complete active projects.
Communication Preferences: You can request that we stop contacting you at any point by reaching out directly.

To submit a request regarding your data, contact us using the information below. We may need to verify your identity prior to completing your request.

8. Children's Privacy

This Website is strictly intended for adult property owners, building managers, and commercial entities. It is not designed for or directed to children under 13 years of age, and we do not knowingly collect information from minors. If you suspect a minor has submitted personal data to our site, contact us immediately and we will delete it.

9. Third-Party Web Links

Our Website contains outbound links to official municipal websites, government agencies, and external industry resources. This Privacy Policy applies strictly to c21contracting.com. We advise reviewing the privacy statements of any external websites you visit.

10. Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any revision will be posted directly to this page along with an updated effective date at the top. Substantive updates will be clearly noted on our site.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us directly:

Information You Give Us

C21 Contracting Corp

1363 White Plains Rd

Bronx, NY 10462

Phone: (347) 378-9978

Email: info@c21contracting.com

Website: c21contracting.com